FAQ

Is the route suitable for children?

The route is suitable for children over the age of 8 years old who have previous bike experience.

Is Athens center safe for biking?

Our bike tour is designed for the average cyclist. We do not cycle on busy streets and we avoid difficult up-hills. Small groups and local tour leaders ensure your safety.

Do you have electric bikes?

We do not own electrical bikes, yet we can provide them in exceptional circumstances with an additional charge.

Do you offer tours in other languages?
 
We can offer only private tours in French or Spanish  with an additional charge.
What if it rains?
We will be at the meeting point and decide together with you if we will do it or not.  We have ponchos in case of a rain during the tour. We have done tours even with heavy rain and people love it. Of course we understand if you are not willing to do it.
What if i am late?

You should be at the starting point at fifteen (15) minutes before the scheduled starting time.

The tour leader is obliged to wait up to ten (10) minutes, if the customer is not on time and then leave.

What is your cancellation policy?

Athens by bike offers a full refund if the reservation is cancelled by the customer, at least 72 hours prior to the scheduled tour. 

If Athens by bike cancels the scheduled tour, in case of bad weather or any other reason, a full refund will be made.

Athens by bike will also offer a full refund, even if the tour has already started and not completed due to force majeur (heavy rain , accident etc)

Do we go inside the sights?

Our tour leader is not a licensed tour guide. In order for us to comply with Greek laws, the tour leader will provide commentary and basic information as we pass by the archaeological sites . Only licensed Tour Guides may accompany or guide you inside monuments or museums.